AGCO orders Betty Gaming to pay €80,400 after age verification failures on Betty.ca

The Alcohol and Gaming Commission of Ontario (AGCO) has taken enforcement action against Betty Gaming CA Ltd. after underage users were able to open accounts on Betty.ca, including nine who were reportedly able to fund accounts and gamble. For operators in Ontario, this is the part that matters: the regulator is not only policing actual wagering, but the controls that stop ineligible players from getting in through the front door.

1. The case centres on a system vulnerability Betty Gaming identified in November 2025. According to the regulatory findings, the issue allowed nine individuals under Ontario’s legal gambling age to create funded accounts and place bets on the platform.
2. The same control failure also affected account creation without deposits. AGCO’s findings say a further 14 underage individuals were able to open accounts, even though they did not fund them. In other words, the problem was not limited to real-money gambling; it extended to eligibility screening at registration.
3. Betty.ca is operated by Betty Gaming CA Ltd., the legal entity named on the operator’s official website. The platform’s published terms say customers must be at least 19 years old, and that age and identity verification are part of the account registration and security process.
4. The monetary penalty in the case is approximately €80,400, according to the supplied regulatory report. The enforcement action is framed as a compliance matter, not as an allegation that individual employees or executives intentionally allowed underage gambling.
5. For PSPs, acquirers and banking partners, the practical takeaway is simple: in Ontario, age verification is not a box-tick after onboarding. If a platform lets underage users create accounts, the regulator can treat that as a control failure even before the customer gets to wager.

The broader message from AGCO is that regulated operators are expected to validate eligibility controls before granting access to gaming services, and to keep those controls working after launch. On paper, the rule is 19+; in practice, the regulator wants the platform to prove it.