Why I No Longer Want to Work With PayPort
This is a partner-side account of a relationship that, on the surface, looked flexible and collaborative, but in practice ran on one rule: the conversation stayed warm only while the partnership kept producing revenue. For high-risk PSPs, the useful bit is not the drama — it’s the operating model underneath it.
- From 2022 to 2025, PayPort was described as a place where doors stayed open if a partner was seen as having potential. Operational issues could be escalated directly to management, new GEOs could be discussed, and ambitious ideas were welcomed — as long as the relationship kept making business sense.
- The author says the real rule was simple: “this is business, nothing personal.” In practice, that meant the friendly tone lasted while the partner was bringing in new revenue sources. Once the economics changed, the relationship changed with it.
- Over four years, the team worked in 4 GEOs and tried to launch 9 different countries on their own. The author says they also acted as company ambassadors and avoided leaking internal information, even when they had access to it.
- At one point, PayPort reportedly brought in lower-quality teams and redirected traffic to them in order to pressure the author’s side into accepting a below-market rate. The author’s conclusion was blunt: if a partner is trying to weaken you into a more convenient shape, that is not partnership. “It is training.”
- In 2024, the author was asked to become team lead for a Pakistani trader who looked promising and could source payment details. After a year, the trader had attached fabricated bank statements from day one, while the underlying transactions were real, and by the end of the relationship had burned through more than $20.000. The evidence was then taken to PayPort.
After two weeks of deliberation, PayPort reportedly said to forget it and that they would handle the trader themselves, adding that nothing was owed by the author’s side. The author initially took that as a sign of judgment and partner management. Later, that reading changed.
- The reason this matters for high-risk operators is straightforward: settlement discipline, partner accountability, and how a PSP reacts when fraud or loss shows up are not side issues. They are the business.
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