CatAffs-linked casinos face fresh player complaints after the CatCasino ownership scandal in Ukraine

CatAffs has resurfaced in the public eye after a scandal tied to the Ukrainian Armed Forces, and the complaints that followed are the kind payment teams in high-risk know too well: blocked withdrawals, repeated verification requests, deposits that do not show up on the balance, and support that goes quiet.

1. According to screenshots and user reviews cited in the source, players say the “cats” kept operating after the ВСУ case but continued refusing withdrawals. Some players report that their cashouts have been pending for a week or longer.
2. Other complaints describe forced verifications and failed deposits: customers say they topped up their balances, but the money never appeared on account. In practice, that combination is where chargebacks, support escalations, and PSP disputes usually start to pile up.
3. The source says that on 19 February it became known that online casino CatCasino is run by the daughter of a general in the Ukrainian Armed Forces. Oksana Urazova heads the “cats” network, which includes CatCasino, Kent, Gamma, and R7.
4. The same source says the net profit of all CatAffs projects reaches $1 million a day. For PSPs and acquirers, that is the number to note: it signals a large enough cash flow that operational complaints are not a side issue, but part of the core payments picture.

The useful part for high-risk operators is not the gossip; it is the pattern. When a casino starts combining delayed withdrawals, extra KYC (know your customer) checks, and balance discrepancies, the payment stack becomes the bottleneck customers notice first and the risk team has to explain second.