Wildberries Denies Seller Payout Delays as Russia’s FAS Pressures Marketplaces Over Longer Settlement Cycles

Wildberries and Russ (RWB) says seller payouts are being made “in accordance with the established schedule and the terms of the offer,” after a survey by Tocka sverki found that in May 76% of Wildberries sellers faced payment delays. For PSPs and marketplace payment teams, the point is not the PR line — it is the settlement cycle, which now matters enough to draw scrutiny from Russia’s Federal Antimonopoly Service.

1. RWB told Kommersant that payout deadlines reflect “the features of modern e-commerce,” including logistics cycles, returns, and the need to keep mutual settlements stable across the ecosystem. The company does not deny that technical delays can happen, but says they are not systemic.
2. Tocka sverki reported that in May, 76% of sellers on Wildberries encountered payout delays. It also said the average time to withdraw funds is now 26–30 days after the end of the settlement period.
3. The Federal Antimonopoly Service (FAS) had already warned Wildberries and Ozon in April over imposing unfavorable terms on sellers and misleading buyers. The trigger was the longer payout period for sellers, which worsened their financial position.
4. According to the FAS, the companies were required to fix the violation by 15 May. Wildberries had previously acknowledged problems, attributing them to technical failures.
5. The issue is especially relevant for importers and seasonal goods sellers, while the wider effect is straightforward: when platforms stretch settlement periods, they effectively use suppliers as working capital. That usually means more pressure for paid express withdrawal services and a tighter cash flow profile for merchants.