Checkout.com says it has supported Coinbase’s payment rails since 2020, lifting acceptance by 13 points and cutting fraud by half

Checkout.com has published a case study on its long-running partnership with Coinbase, the largest cryptocurrency exchange in the United States, and the numbers are the part that matters for anyone running payments in a high-risk business: a 13 percentage point lift in acceptance rates, fraud cut by half, and infrastructure broad enough to cover acquiring, payouts, authentication, fraud detection and routing.

1. According to the case study, the relationship started in 2020 as a card-payout setup and then expanded into a broader payments mandate. Checkout.com now provides acquiring for roughly half of Coinbase’s business outside the United States and also supports payment infrastructure inside the US market.
2. Coinbase operates across more than 100 markets, so the setup has to work across different banking conditions, liquidity constraints and compliance requirements. In other words: this is not a single-rail merchant account dressed up as a platform story; it is a multi-market payments stack built for constant failure management.
3. Using Checkout.com’s Intelligent Acceptance product together with smart routing, Coinbase recorded a 13 percentage point increase in payment acceptance rates. For a crypto platform, that is not cosmetic. Declined cards mean lost trades, abandoned users and more support pressure.
4. At the same time, fraud rates were cut by half even as transaction volumes grew. The companies frame that as evidence that higher acceptance and lower fraud can coexist if routing, authentication and risk controls are tuned together rather than treated as separate problems.
5. Coinbase also expanded its payout coverage by adding Mastercard payouts alongside its existing Visa offering, which unlocked Mastercard network incentives. Checkout.com’s engineering team built a custom intelligent orchestration layer that lets Coinbase route transactions across multiple payment providers, giving it redundancy when individual processors go down or start behaving badly.

For high-risk PSPs, the useful read-through is straightforward: Coinbase is using payments infrastructure as a resilience layer, not just a cost center. That is exactly the kind of setup that becomes a commercial argument when a merchant operates across 100+ markets and cannot afford a single processor to become a single point of failure.